Trade Wash respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use and manage information submitted through this website, enquiry forms, phone calls, emails and related business communications.
Information we collect
We may collect personal and business information including:
- name
- business name
- phone number
- email address
- site location
- project details
- vehicle or equipment information
- photos, drawings or documents you choose to send us
- website enquiry and analytics data
We only collect information reasonably required to respond to enquiries, assess site requirements, prepare recommendations, provide quotes, manage orders and improve our website and services.
How we use your information
We may use your information to:
- respond to enquiries
- confirm wash bay, containment, diversion or treatment requirements
- prepare quotes or site-specific recommendations
- communicate about products, delivery, availability or project requirements
- manage supplier or freight enquiries connected to your request
- improve website performance and lead tracking
- meet legal or administrative requirements
We do not sell personal information.
Disclosure of information
We may share relevant information with trusted parties where needed to respond to your enquiry or supply a system. This may include suppliers, freight providers, contractors, website service providers or professional advisers.
We only share information where it is reasonably necessary for the purpose it was provided.
Website analytics and cookies
This website may use analytics, tracking tools or cookies to understand how visitors use the site and to improve enquiries, content and advertising performance.
You can adjust cookie settings through your browser.
Storage and security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
Access and correction
You may contact us to request access to personal information we hold about you, or to ask us to correct information that is inaccurate or out of date.
Contact and privacy complaints
If you have a privacy question or complaint, please contact us:
Trade Wash
Email: info@tradewash.com.au
Phone: 0434 314 803
We will review privacy complaints and respond within a reasonable timeframe.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be published on this page.
Last updated: 09/07/2026