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Terms and conditions

These Terms & Conditions apply to the use of this website and enquiries made to Trade Wash.

By using this website or submitting an enquiry, you agree to these terms.

General information

The information on this website is provided for general guidance only. Product suitability, system configuration, wastewater handling and compliance requirements depend on the specific site, application, vehicles, wash activity and approved water pathway.

Trade Wash may update website content, product information and pricing guidance at any time without notice.

Quotes and recommendations

Quotes are prepared based on the information supplied by the customer.

Before recommending or quoting a system, Trade Wash may need to confirm details such as:

  • vehicle or equipment type
  • site layout and access
  • wash frequency and water volume
  • containment requirements
  • drainage, diversion and treatment pathway
  • site location and delivery requirements
  • authority or trade waste requirements where relevant

Any recommendation or quote is based on the information available at the time. If site conditions or requirements change, pricing, equipment selection or lead times may also change.

Compliance and suitability

Trade Wash supplies wash bay, containment, diversion and treatment systems for commercial and industrial applications.

Any compliance references on this website are general in nature unless stated otherwise. Final suitability depends on the site, application and any relevant local authority, water authority or environmental requirements.

Customers are responsible for obtaining any required approvals, permits, trade waste permissions or engineering advice unless this is specifically included in writing.

Product availability and lead times

Product availability, specifications and lead times may vary.

Where products are made to order, customised or sourced from suppliers, estimated timeframes are provided as a guide only.

Delivery and installation

Delivery, freight, unloading, installation, civil works, electrical works, plumbing, commissioning or site preparation are not included unless clearly stated in writing.

Customers are responsible for ensuring safe access, unloading arrangements and suitable site conditions unless otherwise agreed.

Payments

Payment terms will be stated on the relevant quote or invoice.

Orders may require deposit, upfront payment or payment before dispatch depending on the product, supplier or project requirements.

Changes and cancellations

Changes or cancellations may not be possible once products have been ordered, manufactured, customised, dispatched or committed with a supplier.

Where changes are requested, additional costs or revised lead times may apply.

Returns and refunds

As many Trade Wash products are commercial, project-specific, custom-made or supplied to order, returns are assessed case by case.

Nothing in these Terms & Conditions excludes, restricts or modifies any rights that cannot be excluded under Australian Consumer Law.

If there is an issue with a supplied product, please contact us as soon as possible so the matter can be reviewed.

Website use

You must not misuse this website, attempt to interfere with its operation, submit false information, or use the website for unlawful purposes.

Limitation of liability

To the extent permitted by law, Trade Wash is not liable for indirect loss, lost profit, project delay, site disruption or consequential loss arising from use of this website or reliance on general website information.

This does not limit any rights or remedies that cannot be excluded under Australian law.

Contact

For questions about these Terms & Conditions, please contact:

Trade Wash
Email: info@tradewash.com.au
Phone: 0434 314 803

Last updated: 09/07/2026

Trade Wash is operated by Trade Environmental Pty Ltd, ABN 67 168 777 428.

Discuss your wash bay requirements

Confirm the right wash bay setup

Send the vehicle type, site location and where the wash water needs to go. We’ll confirm the information needed to quote the right setup.

  • Vehicle and site suitability checked before quoting
  • Containment, diversion and treatment considered together
  • Australia-wide supply and support

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